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Thank you for considering Outback Living. We understand that sometimes customers may want to return or cancel their orders, and we have a clear refund policy in place to ensure that you have a hassle-free experience.
Refund Policy:
Cancellation Policy: Customers can cancel their order within 24 hours of placing it. If the order has already been shipped, cancellation is not possible. In such cases, customers can follow our return policy.
Return Policy: Customers can return their order within 14 days of receiving it. The product must be unused, undamaged, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.
Refund Process: Upon receiving the returned product, we will inspect it to ensure that it meets our return policy conditions. If it does, we will process the refund within 14 days. The refund will be issued to the original payment method used during the purchase.
Shipping Costs: Customers are responsible for the shipping costs associated with returning the product. We will only refund the cost of the product, not the shipping costs.
Damaged or Defective Products: If the product arrives damaged or defective, customers must contact us within 48 hours of receiving the order. We will require photographic evidence of the damage or defect. We will then issue a refund or replacement, depending on the customer's preference.
Please note that our refund policy applies only to products purchased from our website. Products purchased from other retailers or websites are subject to their respective refund policies.
We are committed to providing high-quality products and excellent customer service. If you have any questions or concerns regarding our refund policy, please feel free to contact us.
Transform your outdoor space into a haven of warmth and style with the Elementi Sofia Fire Table. Crafted with meticulous attention to detail, this elegant fire table seamlessly combines Marble porcelain and a sturdy metal frame, creating a captivating centerpiece for your patio or backyard.
The 12-inch diameter burner ring, constructed with high-quality 16-gauge 304 stainless steel, ensures durability and optimal performance. Paired with a generously sized 20.4 × 20.4 × 2.2 inch burner pan, also crafted from premium stainless steel, the Elementi Sofia Fire Table guarantees a reliable and long-lasting addition to your outdoor entertainment area.
Includes: Porcelain Lid, Bronze Fire Glass, Canvas Cover
Optional Accessories: Windscreen, Tank Cover
Ignite the ambiance effortlessly with the user-friendly push-button spark ignition system, allowing you to enjoy the dancing flames at the touch of a button. The lid drawer adds a practical touch, providing a convenient storage solution to protect the porcelain lid when not in use, ensuring its longevity.
Whether you prefer the convenience of natural gas or the flexibility of propane, the Elementi Sofia Fire Table offers both options. Select the Natural Gas model (OFP103BB - NG) or the Propane model (OFP103BB - LP) to suit your preferences and fueling needs.
With a maximum heat output of 60,000 BTUs for CSA, and 16 KW (55,000 BTUs) for CE & UKCA, this fire table creates a cozy atmosphere for your outdoor gatherings, keeping you and your guests warm on cool evenings. Rest easy knowing that the Elementi Sofia Fire Table is CSA, CE, and UKCA certified, meeting rigorous safety and quality standards.
To enhance your peace of mind, each Elementi Sofia Fire Table is backed by a generous 2-year warranty, reflecting our confidence in the durability and craftsmanship of your outdoor masterpiece.
Revitalize your outdoor living experience with the Elementi Sofia Fire Table. Order now and elevate your evenings with the perfect blend of warmth and sophistication.
Return Policy: Customers can return their order within 14 days of receiving it. The product must be unused, undamaged, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.
Refund Process: Upon receiving the returned product, we will inspect it to ensure that it meets our return policy conditions. If it does, we will process the refund within 14 days. The refund will be issued to the original payment method used during the purchase.
Shipping Costs: Customers are responsible for the shipping costs associated with returning the product. We will only refund the cost of the product, not the shipping costs.
Damaged or Defective Products: If the product arrives damaged or defective, customers must contact us within 48 hours of receiving the order. We will require photographic evidence of the damage or defect. We will then issue a refund or replacement, depending on the customer's preference.
We will ship to domestic within the US only.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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