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Thank you for considering Outback Living. We understand that sometimes customers may want to return or cancel their orders, and we have a clear refund policy in place to ensure that you have a hassle-free experience.
Refund Policy:
Cancellation Policy: Customers can cancel their order within 24 hours of placing it. If the order has already been shipped, cancellation is not possible. In such cases, customers can follow our return policy.
Return Policy: Customers can return their order within 14 days of receiving it. The product must be unused, undamaged, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.
Refund Process: Upon receiving the returned product, we will inspect it to ensure that it meets our return policy conditions. If it does, we will process the refund within 14 days. The refund will be issued to the original payment method used during the purchase.
Shipping Costs: Customers are responsible for the shipping costs associated with returning the product. We will only refund the cost of the product, not the shipping costs.
Damaged or Defective Products: If the product arrives damaged or defective, customers must contact us within 48 hours of receiving the order. We will require photographic evidence of the damage or defect. We will then issue a refund or replacement, depending on the customer's preference.
Please note that our refund policy applies only to products purchased from our website. Products purchased from other retailers or websites are subject to their respective refund policies.
We are committed to providing high-quality products and excellent customer service. If you have any questions or concerns regarding our refund policy, please feel free to contact us.
Elevate your outdoor ambiance with the Modeno Exeter Fire Pit – a stunning decorative piece designed to add warmth and style to your garden or patio. This fire bowl on a stand boasts a sleek glass-fiber reinforced concrete body, ensuring durability and visual appeal that complements any outdoor setting.
Key Features:
Body Construction: Crafted with precision from glass-fiber reinforced concrete, the Modeno Exeter Fire Pit is a durable and eye-catching addition to your outdoor decor.
Burner Ring: The 9.8-inch diameter burner ring is constructed with high-quality 18-gauge, 304 stainless steel, ensuring both reliability and a touch of modern elegance.
Burner Pan: Featuring a 12.2-inch diameter burner pan made of the same durable 18-gauge, 304 stainless steel, the Modeno Exeter Fire Pit promises consistent performance and lasting beauty.
Control System: Ignite the enchantment effortlessly with the push-button spark ignition system, adding a convenient touch to your outdoor experience.
Gas Type: Designed to run on propane, this fire pit offers a clean and efficient fuel source for your outdoor heating needs.
Maximum Heat Output: Enjoy a maximum heat output of 40,000 BTUs (CSA) or 11.72 KW (CE & UKCA), providing ample warmth for a cozy outdoor atmosphere.
Concealed Propane Tank: The Modeno Exeter Fire Pit cleverly conceals a standard 20 lbs / 5 kgs propane tank (not included), maintaining a sleek and uncluttered appearance.
Certification: CSA, CE, and UKCA Certified, ensuring the highest standards of safety and performance for your peace of mind.
Included Media: Enhance the visual appeal of your fire feature with 6.6 lbs / 3 kgs of lava rock, included with the Modeno Exeter Fire Pit.
Warranty: Backed by a 1-year warranty, enjoy your outdoor oasis with confidence, knowing your investment is protected.
PVC Cover Included: Keep your Modeno Exeter Fire Pit looking pristine with the included PVC cover, offering protection against the elements.
Transform your outdoor space into a captivating haven with the Modeno Exeter Fire Pit – where design meets functionality, creating a striking centerpiece for your garden or patio.
Return Policy: Customers can return their order within 14 days of receiving it. The product must be unused, undamaged, and in its original packaging. We reserve the right to refuse returns that do not meet these conditions.
Refund Process: Upon receiving the returned product, we will inspect it to ensure that it meets our return policy conditions. If it does, we will process the refund within 14 days. The refund will be issued to the original payment method used during the purchase.
Shipping Costs: Customers are responsible for the shipping costs associated with returning the product. We will only refund the cost of the product, not the shipping costs.
Damaged or Defective Products: If the product arrives damaged or defective, customers must contact us within 48 hours of receiving the order. We will require photographic evidence of the damage or defect. We will then issue a refund or replacement, depending on the customer's preference.
We will ship to domestic within the US only.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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